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Dialer Software For Call Center Services

Dialer Software

Dialer Software For Call Center Services

Boost Productivity. Improve Customer Experience. Reduce Call Handling Time.

At Makshi Infotech, we understand that every second counts in a call centre. That’s why we offer smart dialer software solutions designed specifically for call centre operations. Whether you're running inbound, outbound, or blended call campaigns, our dialer systems help you connect faster, manage calls smarter, and deliver better service to your customers.

What is Dialer Software?

Dialer software is an automated calling system used by call centres to streamline communication. It automatically dials numbers from a contact list, reducing manual effort and improving agent productivity. Our advanced dialer software supports multiple modes including:

  • Predictive Dialer
  • Auto Dialer
  • Preview Dialer
  • Progressive Dialer

Why Choose Makshi Infotech’s Dialer Software for Your Call Centre?

  • Increased Efficiency: Our dialer eliminates idle time by auto-connecting agents with live prospects, boosting call volumes and conversions.
  • Real-Time Analytics: Track live metrics like call duration, response rate, agent productivity, and campaign performance - all in one dashboard.
  • CRM Integration: Seamless integration with your existing CRM for better lead management and customer experience.
  • Custom Campaigns: Run personalized, automated call campaigns with tailored scripts, call routing, and scheduling.
  • Scalable & Secure: Whether you have 5 agents or 500, our cloud-based dialer software grows with your business. With strong data encryption and compliance, your information stays secure.
  • 24/7 Technical Support: Our dedicated support team ensures your dialer runs smoothly - anytime, every time.

Features of Our Call Centre Dialer Software

  • Call Recording & Monitoring
  • Auto Call Distribution (ACD)
  • Call Barge-in & Whisper
  • Call Disposition Tracking
  • Do Not Disturb (DND) Filtering
  • Skill-Based Call Routing
  • Local Number Masking
  • Voicemail Drop Feature

Dialer Solutions for Every Industry

Makshi Infotech’s dialer software is trusted by businesses across:

  • Insurance
  • Banking & NBFCs
  • Real Estate
  • E-commerce
  • Healthcare
  • Travel & Hospitality

Whether you're looking to generate leads, follow up on inquiries, or manage customer support, we’ve got you covered.

Ready to Upgrade Your Call Centre Operations?

Let Makshi Infotech help you automate, scale, and optimize your calling campaigns with the right dialer technology. We bring together people, process, and platform - so you can focus on growing your business.

Get in touch today to schedule a free demo or consultation.

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