OutsourceSmart

Why In-House Sales May Be Costing You More ?

Signs You’re Wasting Time and Money Without an Outsourced Sales Strategy In today’s hyper-competitive business world, every second counts – and every missed lead is a missed opportunity. Yet, many businesses continue to manage sales in-house without realizing just how much time, money, and efficiency they’re burning in the process. Let’s break it down. Common...

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Voice Support vs Chat Support – What’s Better in 2025?

Voice vs chat support

As customer expectations evolve in a fast-paced digital world, businesses are rethinking how they offer support. The big question remains: Voice support or chat support – what’s better in 2025? The answer? It’s not one-size-fits-all. It’s about context, customer behaviour, and the right balance.   Voice Support: Personal, Fast, Human Voice support isn’t going anywhere....

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