July 8, 2025
Outsourcing isn’t just for large enterprises anymore. In 2025, startups and mid-sized businesses are embracing outsourced sales and support to scale quickly, reduce costs, and
July 7, 2025
In today’s fast-moving digital economy, startups and SMEs are under pressure to scale quickly, drive revenue, and stay lean. In 2025, many are discovering that
July 5, 2025
India’s economic story is no longer written only in Mumbai, Bengaluru, or Delhi. Tier‑2 and Tier‑3 cities-think Surat, Indore, Coimbatore, and Guwahati-are now vibrant hubs
July 4, 2025
As customer expectations evolve in a fast-paced digital world, businesses are rethinking how they offer support. The big question remains: Voice support or chat support
July 3, 2025
When businesses think about outsourcing, especially to a BPO (Business Process Outsourcing) provider, one common thought pops up: “Is it just a cost-cutting trick or
July 2, 2025
In today’s fast-paced healthcare environment, patient expectations are higher than ever - they want answers quickly, services on time, and a seamless experience from the
July 1, 2025
In today’s hyper-competitive financial landscape, Insurance companies and NBFCs (Non-Banking Financial Companies) are under constant pressure to improve customer engagement, drive renewals, and increase operational
June 30, 2025
The BPO industry thrives on scale, speed, and service—yet too often, the voices behind the headsets remain unheard. Especially when those voices belong to women. While women