June 21, 2025
What Is a Startup? Debunking the Myths and Redefining Growth in India’s New-Age Economy In today’s fast-moving digital world, the word “startup” is everywhere. But
June 20, 2025
Quality Monitoring: Keys to Consistent Service Excellence In today’s fast-paced business environment, maintaining consistent service excellence is not a luxury — it's a necessity. For
June 19, 2025
Women Empowerment in Business: Leading the Future, Today In 2025, women empowerment in business is not just a movement-it’s a global shift in leadership, innovation,
June 18, 2025
Beyond Metrics: How Leadership Can Build Meaningful Client Relationships in B2B Support Services In the B2B support services industry, metrics matter—response times, SLAs, CSAT, and
June 17, 2025
In today’s fast-paced business environment, Continuous Process Improvement (CPI) is no longer optional—it's essential for long-term success. Forward-thinking business leaders are now embedding process excellence
June 16, 2025
Outsourcing vs. In-House: What Smart Business Leaders Are Choosing in 2025Not long ago, outsourcing was seen as a cost-cutting tactic. Something businesses did to “get
June 14, 2025
By Ruchita Shah, Managing Director at Makshi infotech Pvt. Ltd. Customer Experience Is the New Marketing Think about the last time you raved about a
June 13, 2025
Confidence Over Perfection: The New Mantra for Women in Business In the fast-moving world of business, the quest for perfection often holds many women back.